Objective:
To provide the students an easy and readily accessible mechanism for prompt disposal of grievances.
Procedure:
1. The aggrieved student represents his / her grievance in writing to the concerned Head of the Department. The written grievance is acknowledged. A written reply is sent to the student within 15 days.
2. If the student is not satisfied, he / she may request the HoD to forward his / her grievance to the grCievance redressal committee. The committee comprises the following.
- Concerned HoD
- Vice Principal
- Co-ordinator (Academic)
- Principal
Along with concerned HoD, any two among the other three would address the grievance. The recommendataions of the grievance redressal committee shall be communicated to the student within 15 days.
3. If the student is not satisfied with the reply given by the grievance redressal committee, he / she can represent the matter to the Management. The Secretary / chairman shall decide the grievance of the student. This decision is final
Functions:
- To attend the complaints made by any student.
- To judge the merits of the complaint.
- To look into matters of harassment.
MECHANISM FOR REGISTRATION AND REDRESSAL OF GRIEVANCE
The college has set up a 3 step process for redressal of grievances:
Step 1 : Register grievance online on college website (www.tjpscollege.ac.in).
Step 2 : Take printout as an acknowledgement.
Step 3 : Verify the status using grievance number.
GRIEVANCE REDRESSAL COMMITTEE
| S.No. | Name | Designation | Responsibility | Contact No. | |
| 1. | Dr. S. Anitha Devi | Professor & Director – MBA Department | Convenor | 9848353346 | anithatl@rediffmail.com |
| 2. | Dr. D.V. Chandra Sekhar | Professor & Director -MCA Department | Co-Convenor | 9440454033 | chand.info@gmail.com |
| 3. | Sri A.D.P. Swaroop | H.O.D, MCA Department | Member | 9440241323 | adpswaroop@yahoo.com |
| 4. | Dr. B.V.H. Kameswara Sastry | Associate Professor-MBA Department | Member | 9866458013 | bvhksastry@gmail.com |
| 5. | Dr.U.Ravi Kumar | Associate Professor-MBA Department | Member | 9701172533 | ravisagarprof@gmail.com |
GRIEVANCE REDRESSAL FORM (TO BE FILLED BY THE GRIEVANT)
Please √
1. Name of the Grievant : __________________________________ (Student/Faculty/Stake Holder)
Please √
2. Gender : (Male / Female)
3. Department/Course : ________________
4. Date :
5. Details of the problem faced by the Grievant : ___________________________________________
______________________________________________________________________________________________________________________________________________________________________
Signature